Collection Manager Benefits
EcoSoft Collection Manager allows businesses to save time, reduce errors, enhance customer service and improve operational efficiency by delivering a range of benefits including:
- More efficient processing of all regular and ad-hoc industrial and commercial waste collection and recycling details
- Easier recording of a wide range of services including front, rear and hook lift, bin delivery, pick up and changeover, liquid, recycling and equipment hire, servicing and cleaning.
- Simpler maintenance of collection schedule cycles including weekly, fortnightly, monthly, tri weekly, same day each month and ring ins
- More efficient fully automated calculation of prices including per unit, per meter, site, administration, fuel levy, flat and minimum fees
- Better operational control via automatic audit trails, detailed note entry and the ability to easily suspend and reinstate services
- Increased staff productivity via flexible quick look up reference features and comprehensive account monitoring, reconciliation, pre paid and billing in advance tools
- Improved customer service due to industry specific invoices
- Increased driver performance via detailed and accurate run sheets
- Faster and more accurate billing and KPI reporting via streamlined confirmation of amendments and processing of statistics
- Simplified access to vital run and service KPI reporting details via standard and 3rd party reporting tools
- Simple user interface allows easier training of new and temporary staff
- Locally designed and developed to suit the local industry
- Scalable system, easily expanded to fit different business sizes and budgets
- Software can be customised to suit specific requirements
- A reliable and effective business partner providing proven after sales support
